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Security is another area in which Egnyte offers a top-drawer service: files live in a Tier II SSAE-16 compliant facility, encrypted with 256-bit AES encryption with the option to be further protected with extra authentication layers (if you have one of the plans supporting more users). This was easy enough to set up following some on-screen instructions.
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It’s worth noting that M1 Mac users need to take a few additional steps to enable the deeper integration required by the desktop client, which involves booting the computer up in a reduced security mode. File size warnings are also available for mobile and wifi networks separately, which is useful for those with restricted data plans. We are pleased with the mobile-specific settings that help users to manage the typically smaller local storage available, including the option to clear all cache and data, an overall limit for the Egnyte app to occupy on your device, and automatic deletion of files after a specified time.
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Users can select offline access for the files they need, which is handy for balancing local storage. These apps don't really match up to the web interface in your browser, but then again they don't really need to.
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When it comes to the desktop clients for Windows and macOS, and the mobile apps for Android and iOS, these are a bit more basic in functionality, though similarly well designed. Rather than occupying space on your hard drive (opens in new tab), Egnyte creates a network storage device (opens in new tab) helping to reduce the pressure on your built-in drive, which isn’t always the case with cloud backup and storage solutions. Everything is neatly laid out and easy to access, so you can see exactly what you need to – which files and folders are shared with whom, recent file activity on your drive, who has permission to do what, how much of your total storage has been used up, and so on and so on. The quality of the Egnyte interface extends to the excellent user management and system reporting tools. Viewing common file types inside the browser is no problem, nor is adding comments to files whenever you need to. It's one of the best and most modern-looking interfaces we've seen when it comes to cloud storage services. Whether you need to add a comment to a document, or share a folder with a colleague, or assign a task to someone on your team, Egnyte handles it very smoothly. There’s the option for limiting bandwidth in order to preserve some speed for other network-reliant tasks, however left to its own devices, your Internet connection is likely to be the primary limiting factor for syncing files.
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A sub-one-minute download time - using our stable 350Mbps connection - for the same file is equally impressive, helping to make this a powerful tool that should be able to keep up with most business’s needs. We were pleased with the upload and download speeds using both the desktop client and browser portal, managing to upload a 1GB test file in less than five minutes - one of the fastest speeds we’ve encountered. It's hard to imagine a cleaner or speedier interface than the one Egnyte serves up, with quick and straightforward access to your files and folders. Sharing files and folders is straightforward too, and very well managed. Old versions of files can be recovered if needed, and there's support for offline files (with the integration of a NAS, if needed) that you can turn to should your internet connection go down. When it comes to the desktop sync tools, you have to move files to the designated drive on your system – most of the key features and options that you'll need are accessible through the excellent web interface rather than the apps for desktop (opens in new tab) or mobile. There are mobile apps for Android and iOS, and hundreds of other integrations, including Salesforce, Slack (opens in new tab), SAP, Gmail, Zoho, SharePoint Online, Active Directory, OneNote, AutoCAD, Freshdesk (opens in new tab), Trello, Confluence, RightSignature and more, which is why this cloud backup tool is best valued by businesses. These can be locked from modification by other users while you're editing them, too. For example, documents in both Microsoft 365 (opens in new tab) and Google Docs (opens in new tab) can be created through the Egnyte web interface in the cloud, which means real-time collaboration (opens in new tab) with other team members.
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